RSS feed source: Federal Emergency Management Agency

FRANKFORT, Ky. – If you are a survivor of Kentucky April storms, straight-line winds, tornadoes, floods, landslides and mudslides, you may also be a target of con artists and criminals who try to obtain money or steal personal information.

Protect Your Identity

In some cases, thieves try to apply for FEMA assistance using names, addresses and Social Security numbers they have stolen from survivors.

If a FEMA inspector comes to your home and you did not submit a FEMA application, your information may have been used without your knowledge to create a FEMA application. If so, please inform the inspector that you did not apply for FEMA assistance, so the inspector can submit a request to stop further processing of the application.If you did not apply for assistance, but received a letter from FEMA, please call the FEMA Helpline at 
800-621-3362. The Helpline will submit a request to stop any further processing of that application. If you do wish to apply for FEMA assistance after stopping an application made in your name without your knowledge, the Helpline will assist you in creating a new application.Identify Legitimate FEMA Staff

FEMA Disaster Survivor Assistance teams, housing inspectors and other officials are working in areas impacted 
by the April severe storms throughout Kentucky. They carry official identification badges with photo. FEMA representatives never charge applicants for disaster assistance, inspections or help in filling out

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RSS feed source: Federal Emergency Management Agency

CHARLESTON, W.Va. – The deadline to apply for FEMA assistance has passed, but FEMA is still here to help West Virginians.

If you have questions about your application, disagree with FEMA’s decision and would like to talk about next steps, or need to update your information, there are several ways to get in touch. You can: 

Visit a Disaster Recovery Center (DRC).Call the FEMA Helpline at 800-621-3362. Lines are open seven days a week.Visit DisasterAssistance.gov.Download the FEMA App.

At a Disaster Recovery Center, you can meet face-to-face with FEMA staff. Centers are still open Monday to Friday, 8 a.m. to 6 p.m. in McDowell, Mingo and Wyoming counties. To find a center nearest you, visit fema.gov/drc or text “DRC” and a Zip Code to 43362. 

Though the deadline to submit an application was April 28, the process to receive assistance can take some time. If FEMA has a question about your application or is trying to schedule an inspection, we may call you. FEMA encourages applicants to answer calls from unknown numbers as we may be trying to reach you. If your phone number has changed since you applied, please let us know by calling our helpline, logging into your online account, or visiting a Disaster Recovery Center. If FEMA cannot reach you, we may temporarily pause your application and you will need to reach out to resume the assistance

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