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Charleston, W.Va.— After West Virginians apply for disaster assistance, you may receive a call from FEMA looking for more information about your application or to schedule an inspection. Know that phone calls may come from an unknown number, outside of a 304 or 681 area code.  

It is important to answer FEMA’s call. For example, an inspection may be required to verify the current state of your property. Without an inspection, there may be a delay in FEMA’s review of your application. 

There is no charge for an inspection, and the inspector will have FEMA photo identification and your application number. Remember, FEMA representatives will never ask you for money. 

If you receive a call from someone claiming to be a FEMA representative, you can reach out to the FEMA Helpline at 800-621-3362 to verify the caller’s identity. 

Watch a short video about next steps after applying for FEMA assistance. 

How to Apply for FEMA Assistance:  

If you have not yet applied for FEMA assistance, the fastest way to apply is online. If you have insurance, file a claim first. Then apply for FEMA assistance at DisasterAssistance.gov to help with any uninsured losses. If you need further assistance, call the FEMA Helpline at 1.800.621.3362 or find in-person FEMA support at fema.gov/drc.  

FEMA’s mission is helping people before, during and after disasters. 

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CHARLESTON, W.Va. – West Virginia and Marion County are opening a Disaster Recovery Center (DRC) in Triadelphia. The Center will open at City of Fairmount Public Safety Building at 10 a.m. tomorrow, July 31.  

The center is located at:  

Marion County Disaster Recovery Center  

City of Fairmount Public Safety Building 

500 Quincy Street 

Fairmont, WV 26554 

Hours of operation: 

Mon- Sat 10 a.m. – 6 p.m. (Closed Sundays) 

If you are a resident of Marion or Ohio counties and been impacted by the June 14-15 storms, visit a DRC for information to help you recover. There is a team at the DRC ready to provide support, answer questions, and assist you with your FEMA applications.  

A DRC will also open on July 31 in Ohio County at Triadelphia Community Center. To find a DRC closest to you, visit fema.gov/drc. 

If you have disaster-related needs that your insurance does not pay for, FEMA may be able to help. If you have insurance, file your insurance claim first. Then apply for FEMA assistance at DisasterAssistance.gov to help with any uninsured losses. Residents can also call the FEMA Helpline at 1-800-621-3362 or visit fema.gov/DRC for in-person support. 

As a reminder, accepting FEMA funds will not affect eligibility for Social Security – including Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) – Medicare, Medicaid, Supplemental Nutrition Assistance Program (SNAP) benefits, or other federal benefit programs.

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