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Don’t let language be a barrier for FEMA assistance. Regardless of language or accessibility needs, FEMA is available to assist Georgians with their applications. Non-English speakers can receive help with their application. in their language. Additionally, assistive communication tools are available for those who require them.

Interpreters in a variety of languages are available to people who call the FEMA Helpline. Multilingual phone operators are available to answer questions from non-English speaking survivors about their applications for disaster aid. When calling the helpline at 800-621-3362, callers should choose Option 2 for Spanish and Option 3 for other languages. 

Additionally, staff members located in Small Business Administration locations can connect you with an interpreter that speaks your language, including American Sign Language. To request a video remote interpreter, send an email to [email protected] and call 202-705-9500 to ensure the request was received. A specialist will provide the Zoom link information to connect to the service.  

Small Business Administration locations:

Bulloch County 

Statesboro-Bulloch County Library

124 S. Main St.

Statesboro, GA 30458

Hours: 9 a.m. to 6 p.m. Monday–Friday; 9 a.m. to 4 p.m. Saturday; closed Sunday.

Coffee County

Satilla Regional Library

200 S Madison Ave

Douglas, GA 31533

Hours: 10 a.m. to 6 p.m. Monday-Thursday; 10 a.m. to 4 p.m. Friday; 10 a.m. to 2 p.m. Saturday; closed Sunday.

Jeff Davis County

Jeff Davis County Recreation Department

83 Buford Road

Hazlehurst, GA 31539

Hours: 9 a.m. to 6 p.m. Monday–Friday; 9 a.m.

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