RSS feed source: Federal Emergency Management Agency

Revisions Aimed at Helping to Clarify Claims Process

SANTA FE, N.M. – The FEMA Hermit’s Peak/Calf Canyon Claims Office has updated its Program and Policy Guide (PPG) to Version 2.0, a comprehensive document outlining the claims process and policy and procedural requirements for the people impacted by the Hermit’s Peak/Calf Canyon Fire. The PPG version 2.0 supersedes version 1.1. 

The new version of the PPG is aligned with the Hermit’s Peak/Calf Canyon Fire Assistance Act (“Act”) passed by Congress. It incorporates additional information on risk reduction, diminution in value (DIV), the National Flood Insurance Program (NFIP), acequia costs, cascading impacts, and detailed guidance for appeals, and arbitration, reopening claims and requests for information (RFI). “The updated PPG 2.0 compiles all policies implemented by the Claims Office into a single document and reflects our commitment to addressing the unique needs of impacted communities and maximizing the fair and accurate compensation to claimants,” said Jay Mitchell, Director of Operations at the New Mexico Joint Recovery Office.

For questions, contact our Claims Office helpline at 505-995-7133. Helpline staff are available from 7:30 a.m. to 5 p.m., Monday through Thursday. You can also leave a voicemail outside of regular operating hours. The Claims Office is committed to meeting the needs of people impacted by the fire and subsequent flooding as outlined in the Fire Assistance Act. As of August 5,

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RSS feed source: Federal Emergency Management Agency

Revisions Aimed at Helping to Clarify Claims Process

SANTA FE, N.M. – The FEMA Hermit’s Peak/Calf Canyon Claims Office has updated its Program and Policy Guide (PPG) to Version 2.0, a comprehensive document outlining the claims process and policy and procedural requirements for the people impacted by the Hermit’s Peak/Calf Canyon Fire. The PPG version 2.0 supersedes version 1.1. 

The new version of the PPG is aligned with the Hermit’s Peak/Calf Canyon Fire Assistance Act (“Act”) passed by Congress. It incorporates additional information on risk reduction, diminution in value (DIV), the National Flood Insurance Program (NFIP), acequia costs, cascading impacts, and detailed guidance for appeals, and arbitration, reopening claims and requests for information (RFI). “The updated PPG 2.0 compiles all policies implemented by the Claims Office into a single document and reflects our commitment to addressing the unique needs of impacted communities and maximizing the fair and accurate compensation to claimants,” said Jay Mitchell, Director of Operations at the New Mexico Joint Recovery Office.

For questions, contact our Claims Office helpline at 505-995-7133. Helpline staff are available from 7:30 a.m. to 5 p.m., Monday through Thursday. You can also leave a voicemail outside of regular operating hours. The Claims Office is committed to meeting the needs of people impacted by the fire and subsequent flooding as outlined in the Fire Assistance Act. As of August 5,

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RSS feed source: Federal Emergency Management Agency

DENVER – This afternoon, FEMA authorized the use of federal funds to help with firefighting costs for the Oak Fire burning in Archuleta County, Colorado near Pagosa Springs.

FEMA Region 8 approved the state’s request for a federal Fire Management Assistance Grant (FMAG) after receiving the request this afternoon and determining that the fire threatened such destruction that it would constitute a major disaster.

At the time of the request, the Oak Fire was threatening more than 5,100 buildings and 2,000 homes. The fire started on August 10 and has burned more than 150 acres.

 “The Oak Fire is the third Fire Management Assistance Grant FEMA has approved in Colorado in the last several days. FEMA stands by to offer continued support to the State of Colorado to ensure federal resources are available for firefighting efforts,” said FEMA Region 8 Acting Administrator Katherine Fox.

The authorization makes FEMA funding available to pay 75 percent of the state’s eligible firefighting costs under an approved grant for managing, mitigating and controlling designated fires. These grants do not provide assistance to individual home or business owners and do not cover other infrastructure damage caused by the fire.

Fire Management Assistance Grants are provided through the President’s Disaster Relief Fund and are made available by FEMA to assist in fighting fires that threaten to cause a major disaster. Eligible items can include expenses

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RSS feed source: Federal Emergency Management Agency

AUSTIN, Texas – The Travis County Disaster Recovery Center closes permanently Wednesday, Aug. 13, and the San Saba County center shuts down Monday, Aug. 18. FEMA specialists will still be available to help flood survivors in Central Texas with applications and direct you to local, state and federal assistance programs.

Disaster Recovery Centers are established and accessible locations where specialists from FEMA’s Individual Assistance program can help survivors with their recovery from the July storms and flooding. There is no charge to apply for FEMA assistance or for specialists to explain the types of assistance available such as housing and money to help you repair or replace appliances and room furnishings.  

In addition to FEMA personnel, representatives from the Texas Division of Emergency Management and the U.S. Small Business Administration are also on hand to help.

Disaster Recovery Centers

CountyAddressHours/Days of OperationBurnet

Burnet Community Center

401 E. Jackson St.

Burnet, TX 78611

Open: 8 a.m. to 7 p.m. Monday to Saturday

Closed: Sundays

Kerr

First Baptist Church

625 Washington St.

Kerrville, TX 78028

Open: 8 a.m. to 7 p.m. Monday to Saturday

Closed: Sundays 

Kerr

L J Vineyards (formerly Bridget’s Basket)

1551 Texas Highway 39

Hunt, TX 78024

Open: 8 a.m. to 7 p.m. Monday to Saturday

Closed: Sundays 

San Saba

San Saba Civic Center

1190 S Thomas Stewart Dr.

San Saba, TX 76877

Open: 8 a.m. to 7 p.m. Monday to Saturday

Closed: Sundays

Closing permanently Monday, Aug. 18

Tom Green

Concho Valley Transit Annex

506 N. Chadbourne St. 

San Angelo, TX 76903

Open: 8 a.m. to 7 p.m. Monday – Friday

Closed: Saturdays

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