RSS feed source: Federal Emergency Management Agency

SANTA FE, New Mexico – Missing or incorrect information could delay the delivery of FEMA assistance. That’s why FEMA encourages homeowners and renters recovering from the severe storms, flooding and landslides that began June 23 to stay in touch with the agency and keep their information as current as possible.

Contact FEMA to update your application, get the status of your case or ask questions about the disaster assistance process.

Information That May Need to be UpdatedYour current housing situation, phone number or mailing addressAdding or removing the name of someone designated to speak for youAdding or changing names of household members and number of people living in your homeChanges in your application for FEMA assistanceCorrecting or verifying home and property damageUpdating your payment preference

A simple way to provide missing or new information is to create an account at DisasterAssistance.gov. If you applied for assistance online or using the FEMA app, then you already have an account. Check your Disaster Assistance account regularly. Click on the “Check Status” button on DisasterAssistance.gov to view your account at any time.

If you do not have internet access and/or need services not available on FEMA’s website, call the FEMA Helpline at 800-621-3362. Specialists speak many languages and phone lines are open from 5 a.m. and 9 p.m. MT daily. Press 2 for Spanish. If you use a relay service, captioned telephone or

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RSS feed source: Federal Emergency Management Agency

From August 10 – 16, 2025 

CHARLESTON, W.Va. – FEMA staff is in West Virginia, at community locations selected by local and state officials. If you are a resident of Marion or Ohio counties and you have been impacted by the June 14-15 storms, FEMA staff can answer questions, direct you to state and nonprofit resources, and assist you with your FEMA applications.  

You can visit any of the locations below to meet with FEMA staff in person. Note: disaster survivor assistance pop-up sites will move throughout Marion and Ohio counties. Please check the hours of operation carefully, to note which dates they will be in your area.   

State-led Disaster Recovery Centers and Disaster Survivor Assistance locations are:  

Marion County  

Marion County Disaster Recovery Center  

City of Fairmont Public Safety Building  

500 Quincy Street  

Fairmont, WV 26554  

Hours of operation:  

Mon- Sat 10 a.m. to 6 p.m. (Closed Sundays)  

Marion County Pop-Up Location 

Marion County Pop-Up Location 

Monongah City Hall 

430 Bridge Street 

Monongah, WV 26554 

Hours of operation:  

August 10-12, 7 a.m. to 7 p.m. 

August 16, 7 a.m. to 7 p.m. 

Pleasant Valley Municipal Building  

2340 Kingmont Road 

Pleasant Valley, WV 26554 

Hours of operation: 

August 13-15, 7 a.m. to 7 p.m. 

Ohio County  

Ohio County Disaster Recovery Center 

Ohio County Pop-Up Location 

Triadelphia Community Center 

4453 National Road, 

Triadelphia, WV 26059 

Hours of operation: 

Mon- Sat 10 a.m. to 6 p.m. (Closed Sundays) 

Valley Grove Town Hall 

8566 National Road 

Valley Grove, WV 26060 

Hours of operation: 

August 10-16, 7 a.m. to 7 p.m. 

FEMA’s

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RSS feed source: Federal Emergency Management Agency

AUSTIN, Texas – As eligible Texas flood survivors start to receive funds from FEMA for rent, home repairs and other categories of assistance, be assured that disaster assistance funds are tax-free.

When you receive your award letter, FEMA will notify you of the appropriate use of disaster assistance funds. FEMA will also remind you to use the money only for disaster-related expenses.

Ten counties are designated for federal assistance for the July 2-18 severe storms and flooding in Central Texas: Burnet, Guadalupe, Kerr, Kimble, McCulloch, Menard, San Saba, Tom Green, Travis and Williamson.

If you applied and were approved for FEMA assistance, you will receive a check. You may also receive a direct deposit payment, if you chose to have the money deposited into your bank account. Your award letter will arrive within a day or two after that digital payment or check.

Disaster assistance can include grants for hotel stays or other temporary housing and for basic repairs for flood damage to your home. The money can also be used to help you repair or replace appliances, room furnishings, and a personal or family computer damaged by the disaster.

Disaster grants are not for regular living expenses such as utilities, food, travel, entertainment, or any discretionary expenses not directly related to the disaster.

If you spend the grants on anything other than their intended purpose, you may be denied future

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RSS feed source: Federal Emergency Management Agency

Revisions Aimed at Helping to Clarify Claims Process

SANTA FE, N.M. – The FEMA Hermit’s Peak/Calf Canyon Claims Office has updated its Program and Policy Guide (PPG) to Version 2.0, a comprehensive document outlining the claims process and policy and procedural requirements for the people impacted by the Hermit’s Peak/Calf Canyon Fire. The PPG version 2.0 supersedes version 1.1. 

The new version of the PPG is aligned with the Hermit’s Peak/Calf Canyon Fire Assistance Act (“Act”) passed by Congress. It incorporates additional information on risk reduction, diminution in value (DIV), the National Flood Insurance Program (NFIP), acequia costs, cascading impacts, and detailed guidance for appeals, and arbitration, reopening claims and requests for information (RFI). “The updated PPG 2.0 compiles all policies implemented by the Claims Office into a single document and reflects our commitment to addressing the unique needs of impacted communities and maximizing the fair and accurate compensation to claimants,” said Jay Mitchell, Director of Operations at the New Mexico Joint Recovery Office.

For questions, contact our Claims Office helpline at 505-995-7133. Helpline staff are available from 7:30 a.m. to 5 p.m., Monday through Thursday. You can also leave a voicemail outside of regular operating hours. The Claims Office is committed to meeting the needs of people impacted by the fire and subsequent flooding as outlined in the Fire Assistance Act. As of August 5,

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