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ATLANTA – At the request of the state of Georgia, FEMA has extended the deadline for survivors to apply for federal assistance. Homeowners and renters in the 63 counties who were affected by Tropical Storm Debby, Aug. 4—20, 2024, and Hurricane Helene, Sept. 24—Oct. 30, 2024, now have until Feb. 7, 2025, to apply. 

There are several ways to apply: Go online to DisasterAssistance.gov, use the FEMA App or call the FEMA Helpline at 800-621-3362. The telephone line is open every day and help is available in most languages. If you use a relay service such as Video Relay Service, captioned telephone or other service, give FEMA your number for that service. You may also visit any Disaster Recovery Center. For locations and hours, go online to fema.gov/drc.

To view an accessible video on how to apply, visit Three Ways to Apply for FEMA Disaster Assistance – YouTube.

For needs not covered by insurance or other sources, FEMA may be able to provide Individual Assistance grant money that does not have to be repaid for:

Rental assistance if you need to relocate because of storm damagePersonal property that was damaged or destroyed by the stormsLodging reimbursement if you had to stay in a hotel temporarilyBasic home repairs for homeowners whose primary residence was damaged by the stormsOther serious needs caused by the storms

In addition to the assistance listed, survivors should be aware:

Only one application per householdFEMA does not pay

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FEMA assistance for the residents of West Virginia affected by Tropical Storm Helene includes a variety of programs. Below is a summary of the types of assistance currently available. 

Insurance

Residents with homeowners or renters insurance should contact their insurance provider immediately and begin the claims process. FEMA requires information from your insurance which may include a declaration page, settlement or denial. 

Types of Temporary Housing Assistance 

Displacement Assistance 

Displacement Assistance helps survivors who can’t return to their home following a disaster by giving them up-front money to help with immediate housing needs. It is money you can use to stay in a hotel or motel, stay with family and friends, or for any other available housing options. 

Rental Assistance 

Financial assistance to pay for alternate temporary housing if a homeowner or renter is displaced from their primary residence because of damages resulting from Tropical Storm Helene in Mercer County. This may include renting an apartment, house or staying at a hotel, bed and breakfast or Airbnb. 

Lodging Expense Reimbursement (LER) 

Reimbursement for out-of-pocket lodging expenses that are not covered by insurance benefits like additional living expenses or loss of use. The resident’s pre-disaster primary residence must be unlivable, inaccessible or affected by an extended disaster-caused utility outage. Eligible expenses may include the cost of the room and taxes charged by a hotel or other lodging provider. This does not include

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