Author: Erik Hollnagel Technical note publication date: 2015
Erik Hollnagel introduced the Resilience Analysis Grid as a method for accessing the resilience of a system by determining how it may perform in both known and unknown conditions.Hollnagel presents four capabilities or potentials that must be present for a system to exhibit resilient performance: 1) the ability to respond based on knowing what to do; 2) the ability to monitor based on knowing what to look for; 3) the ability to anticipate based on knowing what to expect; and 4) the ability to learn based on knowing what has happened. Because the four abilities make resilience performance possible, the resilience of a system can be assessed by identifying the extent to which each of the four abilities are present and supported in the system.